$7.50
Digital payment
A fresh code for the exact amount. Confirmed the moment it's paid.
Your whole outlet.
One system.
Self Order Kiosk, POS, kitchen and back office, working as one. Guests order faster, your team does less, and you see every rupiah.
A guest orders on an Otter kiosk. The ticket prints in the kitchen and the sale appears on the owner's phone.
Already running at
One order. Everywhere it needs to be.
From the first tap to the end of the night, every order moves through Otter on its own.
Your orderA24
Iced Kala LatteLess sugar, oat milk
$3.20Butter CroissantWarmed
$2.80Make it a setCold brew for half price
+$1.50Total$7.50
In Progress 7Completed
Otter Now Serving
PreparingA25A26A27
ReadyA24A22
Kopi KalaToday
$842
Orders214
Best sellerIced Kala Latte
Kiosk, QR, POS or delivery. Every order starts in one queue.
How guests orderEach item prints at the station that makes it.
Inside the kitchenThe pickup screen calls the number. The line keeps moving.
Counter and floorThe sale lands on your phone the moment it's paid.
The owner's viewLet guests order their way.
Selamat datang
Tap to Order
ID
Powered by 
Otter Now greets every guest in eight languages and never forgets to suggest the extras.
T07
Kopi KalaTable T07
Matcha Cloud36.0001
Butter Croissant28.0001
0Pay digitally0
Total64.000
Paid
Guests scan the table QR or open Otter App, then order and pay digitally from their phone.
AllCoffeeNon coffeeFood
Iced Kala Latte$3.20
Matcha Cloud$3.60
Butter Croissant$2.80
Aren Cold Brew$3.00
Hojicha Latte$3.40$3.00
Out of stockPandan Latte$3.30
↺ ResetDine in ▾
CartAgus
2 items2× Iced Kala LatteOat milk@ $3.20
$6.401× Butter Croissant@ $2.80
$2.80Total$9.20
View Cart
A complete POS for the counter. Drafts, split bills, every tender. It keeps selling offline.
DeliveryOnline
Grab
GF-88122 items
New orderAcceptGrab
GF-88073 items
Driver arrivingB 4821 KX · 3 minGrab
GF-88012 items
Picked upBudi · 1,2 kmGrab
GF-87942 items
Delivered12:41Grab
GF-87903 items
CancelledBy customerOnline delivery orders land in the same kitchen queue. Accept in one tap, then follow each order from driver on the way to delivered, and catch cancellations before the kitchen cooks.
Sell more without asking.
Bundles, happy hours and add ons appear on their own at the kiosk, on the QR menu and at the POS. Your team never has to remember the pitch.
+20%
average order value
Iced Kala Latte32.000
Suggested
Make it a breakfast set
Croissant and cold brew
+$1.50Add
Breakfast set15.000
Total$3.20
- Upsell
- Bundle
- Happy hour
- Flash deal
- Buy one get one
Every ticket finds its station.
One order, split to the bar, the pastry counter and the kitchen. Choose how each ticket prints.
A24
2× Iced Kala Latte1× Aren Cold Brew1× Butter Croissant1× Chicken Rice Bowl
Bar
Pastry
Kitchen
- Live ViewStation filters, running timers and one tap to mark ready.
- LabelsA sticker for every cup and box, with the guest's options printed on it.
- Otter Now ServingA pickup screen that calls the order out when it's ready.
Digital, card or cash. One bill.
Card$7.50Approved
Card terminal
The amount goes straight to the terminal. No typing, no mistakes.
$31.20
Split any way
Part digital, part card, part cash. One bill.
Internet down. Still open.
Keeps selling offline and syncs the moment you're back.
Your counter, always moving.Your floor, live.
Guests order at the kiosk while the last order is still being made. Their number shows up when it's ready.
Design the floor once. Open, move, merge and close tables as the night unfolds.
- No line at the counterEvery kiosk takes its own order at the same time. No extra cashier.
- Dine in or take outGuests pick on the kiosk. The ticket and the cup label say which.
- Called when readyThe number moves to Ready the second the kitchen taps it.
T01
T02
T03
T04
T05
T06
T07
FreeSeatedReserved
- Open billGuests order from the table QR all night. They settle at the cashier when they're done.
- ReservationsBook it, send the guest a link, seat them in one tap.
- DepositsRecord the deposit once. It comes off the bill automatically.
Know your day before you sleep.
Every night at 22.00, Otter sends a summary of the day to your WhatsApp. Open the app when you want the details.
- Otter PartnerYour outlet in your pocket. Menu, promos, staff and live orders.
- Otter DashboardThe full picture in your browser. Floor plan, insights, accounting and campaigns.
OtterDaily report
Today
Kopi Kala, Tuesday
Sales $842, up $64.00 from last Tuesday.
214 orders. 61% came from the kiosk.
Best seller: Iced Kala Latte, 58 cups.
Tomorrow looks busier after 4 pm. Prep extra cold brew.
Everything behind the counter.
Iced Kala Latte
Oat milk7,2 L
Espresso beans2,2 kg
Palm sugar syrup0,9 L
Recipes that count stock
Sell a latte and the milk, beans and syrup come off by themselves. Low stock tells you first.
Kopi Kala1.240points
Loyalty
Points at the kiosk, the POS and the QR menu. Guests sign in with WhatsApp.
Visits23Spend$190
Know your regulars
Every guest's visits, spend and favorites in one profile.
Ingredients−12 kg
Work in progress
Ready to ship+40 pcs
Central kitchen
Plan production, use the ingredients, stock the outlets.
Delivery noteSJ-0412
Warehouse and transfers
Purchase orders, outlet transfers and delivery notes, all tracked.
Revenue$18,640
Cost of goods$6,890
Gross profit$11,750
Accounting, already done
Every sale and purchase posts to your books. Profit and loss, cash flow and balance sheet, ready to export.
On Time!Attendance
Staff clock in with a selfie on the outlet device.
Every outlet
Switch outlets in a tap. Compare them side by side.
More money. Less work.
- $400-700saved every month on a cashier's salary
- +15-25%more orders served every hour
- +20%average order value from automatic upsells
Owners say it better.
“Overall, Otter made our operations more efficient and organised. Thank you, Otter!”
“With Otter everything feels so much simpler. We just focus on cooking while customers order themselves on Otter Now. The reports are easy to read and complete too.”
“The queue is much more orderly. We work on the orders that came in first while other customers keep ordering, without extra staff.”
“The best. It really helps us as staff, no more worrying about input mistakes. Every order prints its label automatically, which makes everything easier.”
“It has made ordering so much easier for both our customers and our team. Customers can self-order without needing a cashier, but we still have flexibility when assistance is needed. The system is super convenient, and Otter team is always helpful, responsive, and open to feedback.”
“We felt the difference from day one. Ordering and payment became automatic, no hassle. Now the kitchen stays calm and efficient even when it's busy. The Otter team is helpful and easy to reach. Highly recommended for fellow F&B owners.”
Start small. Then Grow.
Lite
From$15.90a month per outlet, billed yearly
A real POS for the counter.
- Complete POS
- Receipt and ticket printing
- Works offline
- Essential insights
Growth Recommended
From$35.90a month per outlet, billed yearly
The whole operating system.
- Self Order Kiosk, QR order, Otter App and POS
- Digital payment, card terminal and delivery apps
- Live View, station printing and Otter Now Serving
- Floor plan, open bill and reservations
- Loyalty, inventory and accounting
- AI insights and daily WhatsApp report
Enterprise
CustomPriced to your outlets
For brands with many outlets.
- Everything in Growth
- Custom promotion types
- Onsite setup and a dedicated manager
- Custom API integration
Hardware is separate. Buy or rent.
Questions
Is Otter a POS?
Yes. Every plan includes a complete POS. Growth adds the kiosk, QR ordering, kitchen and back office around it.
What happens when the internet goes down?
Otter keeps selling offline. Everything syncs when you're back online.
Which card terminals work with Otter?
A card terminal, connected by USB or LAN. The amount is sent from the bill, so nobody types it twice.
Do you connect to delivery apps?
Yes, delivery platform integration is on Growth and Enterprise. Orders go straight into the same kitchen queue.
Can I use my own tablet?
Yes. The POS, floor and Live View run on Android, iPhone and iPad. For USB payment terminal and remote device management, we recommend Otter Android hardware.
Do guests pay from the table?
With QR ordering, guests can pay digitally on their phone. With an open bill, they order all night from the table and settle at the cashier.
Do you have an app for guests?
Yes. Otter App lets guests browse your menu, order and pay from their phone, just like QR ordering. Orders land in the same kitchen queue.
How do I get started?
Book a demo on WhatsApp. We'll fit the plan and hardware to your outlet, then set everything up with you.
Ready to
Comparing with another system?